Payment processor performance degradation

Incident Report for ThredUp

Resolved

This incident has been resolved.
Posted Sep 16, 2020 - 16:43 UTC

Monitoring

The issue is related to the payment system outage - https://status.braintreepayments.com

A fix has been implemented and we are monitoring the results
Posted Sep 16, 2020 - 16:42 UTC

Investigating

We are currently investigating this issue.
Posted Sep 16, 2020 - 16:19 UTC
This incident affected: thredUP.com Desktop & Mobile Web, iOS Mobile App, and Android Mobile App.