ThredUP Status

All Systems Operational

thredUP.com Desktop & Mobile Web Operational

iOS Mobile App Operational

Android Mobile App Operational

Product Search Operational

Add to Cart Operational

Signup & Login Operational

Notifications Operational

Promo Codes Operational

Checkout Operational

Favoriting & Saved Searches Operational

Payment Processing Operational

Braintree Gateway API Operational

Braintree United States Processing Operational

thredUP Cloud Infrastructure Operational

AWS s3-us-west-2 Operational

AWS rds-sa-east-1 Operational

AWS ec2-us-west-2 Operational

AWS ec2-sa-east-1 Operational

AWS elb-us-west-2 Operational

AWS elb-us-east-2 Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

System outage

Resolved - This incident has been resolved.
Jun 29, 00:50 UTC

Investigating - We are investigating issue related to the Database
Jun 28, 23:59 UTC

Jun 28, 2022

Site and App Outage

Resolved - This incident has been resolved.
Jun 28, 05:24 UTC

Update - We are continuing to monitor for any further issues.
Jun 28, 05:24 UTC

Monitoring - All service has been restored and site/apps are operating normally.
Jun 28, 04:37 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 28, 04:25 UTC

Update - Engineering has identified DDoS attack as the cause for site outage/performance degradation. Remediation has begun.
Jun 28, 04:23 UTC

Update - We are continuing to investigate this issue.
Jun 28, 03:54 UTC

Investigating - Website and Mobile Application performance is severely degraded.
Jun 28, 03:30 UTC

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.