Website and Mobile Application Outage

Incident Report for ThredUP

Resolved

This incident has been resolved.

Posted Feb 23, 2022 - 17:56 UTC

Monitoring

Service to website and native applications restored. We will continue to monitor the situation to ensure performance remains normal.

Posted Feb 23, 2022 - 17:37 UTC

Update

Service is being restored for web and native applications.

Posted Feb 23, 2022 - 17:31 UTC

Update

We are continuing to investigate this issue.

Posted Feb 23, 2022 - 17:25 UTC

Investigating

We are investigating the cause of an outage impacting website and mobile apps.

Posted Feb 23, 2022 - 17:24 UTC

This incident affected: thredUP.com Desktop & Mobile Web, iOS Mobile App, Android Mobile App, Product Search, Add to Cart, Signup & Login, Notifications, Promo Codes, Checkout, and Favoriting & Saved Searches.