Site and App Outage

Incident Report for ThredUp

Resolved

This incident has been resolved.
Posted Jun 28, 2022 - 05:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2022 - 05:24 UTC

Monitoring

All service has been restored and site/apps are operating normally.
Posted Jun 28, 2022 - 04:37 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 28, 2022 - 04:25 UTC

Update

Engineering has identified DDoS attack as the cause for site outage/performance degradation. Remediation has begun.
Posted Jun 28, 2022 - 04:23 UTC

Update

We are continuing to investigate this issue.
Posted Jun 28, 2022 - 03:54 UTC

Investigating

Website and Mobile Application performance is severely degraded.
Posted Jun 28, 2022 - 03:30 UTC
This incident affected: thredUP.com Desktop & Mobile Web, iOS Mobile App, and Android Mobile App.
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